Last update: 02/26/2026
At Tournaire SAS, we are committed to protecting your personal data and ensuring its confidentiality, security, and transparent processing, in accordance with the General Data Protection Regulation (GDPR) and French law.
This policy describes how we collect, use, protect, and share your data, as well as the rights you have.
DATA CONTROLLER
Company: Tournaire SAS
Share capital: €3,116,500
Registered office: 70, route de la Paoute, Le Plan, CS 71004, 06131 GRASSE CEDEX, France
Company registration (RCS): RCS Grasse B 415 550 110
Phone: +33 4 93 09 34 34
Email: contact@tournaire.fr
Tournaire SAS is the data controller for the data collected on this website.
DATA COLLECTED
Depending on your interactions with the website, Tournaire may collect:
Identity: last name, first name
Contact details: email, phone number, postal address
Professional data: company, job title, business sector
Forms: contact requests, quote requests, job applications (CV, cover letter)
Technical / browsing data: IP address (anonymized), pages visited, visit duration, anonymized statistics via Matomo
We only collect data that is strictly necessary for the purposes described.
PURPOSES OF PROCESSING
Data is used to:
- Respond to your requests via form or email
- Manage customer, supplier, or partner relationships
- Manage job applications and recruitment
- Send marketing communications or newsletters (with consent)
- Analyze website usage to improve it and measure traffic
- Ensure website security and prevent abuse
LEGAL BASIS
Your personal data is processed:
Either on the basis of contract performance or pre-contractual measures (quote request, order, customer/supplier relationship);
Or on the basis of consent for marketing communications or newsletters;
Or on the basis of our legitimate interest for statistical analysis of the website (anonymized data).
RECIPIENTS
Your personal data is only accessible to strictly authorized recipients:
- Authorized Tournaire SAS staff (sales, communication, HR, IT, management)
- Our technical service providers and hosting providers: Webqam (development and integration) and Datacampus (hosting)
- Our marketing service providers: Klaviyo for sending newsletters
- HR service providers, when necessary for processing job applications
- Authorized external advisors: accountants, lawyers, auditors, when necessary
All recipients are subject to strict contractual obligations ensuring confidentiality, security, and GDPR compliance.
Tournaire SAS does not sell or rent your personal data to third parties for commercial purposes.
DATA RETENTION PERIODS
Data is retained only for the time necessary for the purposes for which it was collected:
- Customers (individuals and company representatives): 10 years after the end of the contractual relationship (compliance with accounting and legal obligations)
- Prospects, partners and suppliers: 3 years after the last contact
- Job applications: 2 years after the last exchange (unless hired)
- Website analytics data via Matomo: maximum 13 months, in accordance with CNIL recommendations
- Newsletter data (emails): until consent is withdrawn
After these periods, data is securely deleted or anonymized.
TRANSFERS OUTSIDE THE EU
Email addresses used for our newsletter may be transferred to our provider Klaviyo, located in the United States.
Klaviyo is certified under the EU-U.S. Data Privacy Framework (DPF), recognized by the European Commission as providing an adequate level of protection.
When required, transfers are also governed by the Standard Contractual Clauses (SCC) adopted by the European Commission.
These safeguards ensure a level of protection compliant with the GDPR.
SECURITY
Tournaire implements technical and organizational measures to protect your data, including:
Restricted access to authorized persons
Secure servers and technical protection measures (hosting in France via Datacampus)
Technical maintenance and supervision by Webqam
Protocols to limit the risk of unauthorized access or disclosure
Regular backups
COOKIES AND ANALYTICS TOOLS
Our website uses Matomo to measure audience and improve user experience.
This tool is configured in accordance with the General Data Protection Regulation (GDPR) and CNIL recommendations.
Under this configuration:
- No non-exempt cookies are set
- No data is transmitted to third parties
- IP addresses are anonymized
- Audience measurement is carried out exclusively for our own use
Due to this privacy-friendly configuration, no consent banner is required under CNIL rules.
YOUR RIGHTS
In accordance with the GDPR, you have:
The right of access, rectification, and erasure
The right to restrict processing or request data portability
The right to object to processing for legitimate reasons or for commercial prospecting
The right to withdraw your consent at any time
The right to post-mortem directives regarding your data
To exercise your rights:
Email: contact@tournaire.fr
Mail: Tournaire SAS, 70 route de la Paoute, 06131 Grasse Cedex, France
A response will be provided within a maximum of one month.
LINKS TO OTHER WEBSITES
The website may contain links to partner or third-party websites. Tournaire has no control over their content and declines all responsibility for the use that may be made of them by users.
CHANGES TO THIS POLICY
Tournaire may update this policy at any time. Changes will be published on this page along with the update date.